Shipping & Returns

Shipping Information

Most of our products are shipped out by our suppliers.  Shipping cost includes a dropship fee that is charged by the suppliers.  Shipping cost is not controlled by Pop-Up Parts

Shipping Times are for reference only.  Many factors effect how long an order can take before it ships 

Goshen usually ships within three days.  They ship ground and they do not provide tracking numbers automatically. 

Jayco/Starcraft Parts can take a week before they ship. 

Coleman/Fleetewood usually takes a week before they ship.

Canvas, Curtains and Valance orders varies by season but can take anywhere from 4 to 18 weeks before they ship.

**Canada/International orders:  The shipping company will charge a brokerage fee that is due at the time of delivery.  This is the responsibility of the customer. Pop-Up Parts do not issue these charges and have no way to estimate the cost.  This charge is based on package value and destination.  You may have import/Duty fees applied as well.   Non-payment of these fees may result in the order not being refunded.

Return Policy

If you wish to return a product it must be in the original packaging and unused.  There can be a 15% restocking fee on returned products.  Please contact us to get the product returned.

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